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Humana pharmacy

The worst. Website not in sync with actual policies. When i expressed my frustration, pharmacy employee told me to contact the division responsible for the website. Really? Isnt that their job? I avoid the frustration by going to walmart...costs more but worth it.
Company wrote 0 public responses to the review from Oct 30.
2.2
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Customer service
Discounts and Special Offers
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1391219
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Humana Pharmacy - Problems getting refill

On oct 9 2018 I was contacted by pharmacy rep getting my permission. To refill 2 prescriptions. I old both of them. I watched the computers and 2 days went by.i got an e mail stated they needed more information from my dr. Humana had already Filled these meds 90 Days ago.i cancelled all other prescription.on 4 times they have done similar things. I will now go to walgreens and get all my meds filled their. It takes 2-3’hours and I pick up the Meds. I will never go back to Humana. Back to
Company wrote 0 private or public responses to the review from Oct 14.
#1382859
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Humana Pharmacy - Don't Use Their Online Ordering!!

I ordered one of my pay out prescriptions on their website because I was getting low . Paid them by m/c, order was confirmed by them. Then a week later they send me a notice that the prescription is on hold and needs to be paid!! Had to get a temp prescription @ the local pharm = more $$. Presc arrives yesterday, finally, and the same day I get another notice the same presc is on hold for payment with a different confirmation #.??? What the heck is wrong with this idiotic company??
Company wrote 0 private or public responses to the review from Oct 02.
3.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1371072
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Every time I get a new prescription, Humana Health Care of Texas always has to ask the doctor questions which prolongs the filling of the medicine. Last time this happen with my daughter having an allergic reaction and NEEDED the medicine. I called them and they said...
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Company wrote 0 private or public responses to the review from Aug 12.
#1327885
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More than once, I've waited for prescriptions that never came. When I finally called to find out why, they've told me that the co-pay exceeded some limit. OKAY, I get that they might want to get my authorization before sending me an expensive drug... BUT THEY NEVER LET...
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Company wrote 0 public responses to the review from Apr 26.
1.3
#1241855
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I have spent hours and hours on the phone with humana pharmacy for medicare. although I have all approvals I need. at least once a month they deny something. #1 issue they say I have a ptimary. they ARE THE PRIMARY. this happens quite often. they say I need prior...
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Company wrote 0 public responses to the review from Dec 04, 2017.
#1141971
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